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Cleaning FAQ'S

What industries do you work in?

We are a large independent cleaning company based in Southern California. We operate in multiple markets including hotels, restaurants, country clubs, automobile dealerships, apartment complexes, fitness facilities, and commercial buildings. 

Our equipment is old and stationary. How can you clean under and around it?

We often to run into this situation as many facilities are older.  Cleaning in those hard to reach spots is done with our special equipment.  The solution is NOT to blast hard to reach areas with a water hose.  That can be more harmful than helpful, we are properly trained.

The Health Department just hit us pretty hard - mostly cleaning issues - can you help us get up to code & keep us there on a budget?

We have a compliance division, and we know what the Health Department looks for and the concerns that they have.  We will look at the health report and help you deal with the cited issues and, going forward we can incorporate a quarterly 3rd Party Health inspection with our cleaning services.  This is the best way of staying ahead of these issues in the future.

My costs are going up. I can't afford to bring in an outside cleaning company. How can you help me clean my facility without increasing my outlay?

Most of our customers are pleasantly surprised when they receive a quote for services from us.  Here’s why: A) we can get your employees off the clock sooner, and B) we can look at how much you are paying for other critical services such as Exhaust system cleaning, plumbing issues, chemicals, ware-washing, power washing concrete floors or awnings, window cleaning and other necessities, and with our purchasing power and business partnerships we can frequently end up saving you money over what you are currently paying multiple companies for all of these services.  Preventative maintenance is always more cost effective!

What services are included in a 'monthly' or 'quarterly deep clean'?

We don’t use cookie cutters.  No two services are alike because no two clients are alike.  Your needs are unique to you and we tailor our services to fit your needs.  That being said, some clients just want to turn all of their cleaning duties over to us. Others just need a little help and we keep their cleaning on track. We can get as detailed as you want and provide power-washing, sanitizing with dry vapor machines and steam cleaners, we can clean gaskets, grout, windows, ceiling tiles, drains, locker rooms, bathrooms, emergency spills, pretty much any cleaning need you might have; 24 hours a day/365 days per year.

Who are your contracted clients?

We have been in the commercial cleaning business for the better part of three decades.  Many of the customers we started with back then are still with us today.  Along the way we have had the good fortune of servicing some of California and Nevada's premier businesses.  We have a list of customers and references that are available.  Please contact us for details.

Are your employees covered by workers comp?

We maintain workers compensation coverage. Additionally, because we work in accounts that require a high degree of security and risk, we are required to carry a large amount of liability insurance – more than is necessary for many of our accounts, but it works in their benefit because they have the assurance of knowing the workers who are coming into their facility are trained and covered.

How many workers per crew?

This is completely dependent on the size and scope of the job.  The best answer we can provide is: “as many as it takes.”

Who do I contact if we have a concern or follow up question about the work?

Every account has a manager and before we start work, you will meet the manager and go over what you want done.  You may contact the manager at any time and, in fact, we often set up regular walk-throughs to make sure cleaning is being done to your satisfaction.

Do you clean floors, windows, and furniture?

Yes, we have expertise in all of these areas and many others.  We look forward to hearing from you what your needs are.

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